Update 30th December 2020
Our showroom on Thrapston High Street in Northamptonshire will be closed for browsing due to the current Covid-19 tier 4 restrictions effective 30th December. We will be open for click and collect, please see below for further details
Our website is fully operational and we would encourage our customers both locally and nationally to use our website. We can fulfil almost all smaller items and some larger items from our own stock and where orders do need to come from a supplier first, most are turned around quickly. We will inform you if there’s a delay with your order. We’re currently dispatching items within approximately 3 working days.
Click & Collect
Click & Collect has been a huge success during the lock down period and we’ll continue to offer this service in order to save local customers the cost of shipping. This is also a great way to reserve stock rather than waiting for when you can come into store. For your convenience we have now extended collection times to include Saturdays. After you have placed an order online and selected the option to collect in store, please wait to receive a notification from us that your order is ready before coming to the shop to collect it between 10:00am - 2:00pm Monday-Saturday. Please also check your junk mail for collection notifications.
We will be delivering some orders ourselves locally. If you don’t wish to collect your order from our shop or your order is too large to collect, we will arrange to deliver it to you.
We will continue to fulfil all deliveries nationally through one of our delivery partners. We will select the appropriate delivery partner for the items that need to be shipped. Items that qualify for our low cost light weight tariff are delivered within 5 days of dispatch. Standard parcels are usually sent on a next day service. All orders over £40 qualify for free delivery using the code ‘OHBORIS’ at the check out.
A thank you from us
Thank you to all of our customers for your patience and understanding during this period. Your continued support has been invaluable during these difficult times and you have our sincerest gratitude. Please continue to support independent businesses like Auburn Fox but above all, please look after yourselves, stay safe and well.
Ian & Vicky
Directors Auburn Fox Ltd.